You know those scary moments that you have every now and then, when the world seems to wobble slightly on its axis and you fret that horrible things are happening that you are only just becoming aware of?
Well, just had one of those. On Tuesday, just as I was limbering up to do my talk at the Institute of Physics, I got an email from booking.com congratulating me for making a booking I hadn't made. Oh dear.
I'm not that happy with Booking.com to be honest. Last year I used them to book a few days in a Swansea guest house. It was very nice and all, but the company is now convinced that Swansea is the only place I want to go in the world, and keep sending me what they think are enticing offers to stay in the area again. And they keep telling me that "I've unlocked another discount". I haven't. I've just not used the company for a while. And it is likely to stay that way.
Unlike someone with a similar name to mine, who has just made a booking using my email address. I got the "click here to confirm it is you" message (which conspicuously lacks anywhere you can click to confirm it isn't you). I sent an email off to customer support and got nothing back. Except more emails about few places that my namesake might like to visit. Near Swansea as it turns out.
I've just got an email from booking.com addressed to my namesake, asking me to rate my recent interaction with a customer support person. Oh well. That has to count as progress I suppose.