Apparently household insurance is important. I'm not keen on living in a box, although the single is awesome, (out of date pop culture reference alert) and so every year I've been paying a chunk of money to Legal and General so that if anything terrible happens they'll come round and sympathise with me whilst explaining why they can't pay me any money.
This year I took a proper look at the renewal price and it seemed a bit high. So I did a bit of digging and discovered that I could get equivalent cover for around a quarter of what I've been paying.
I rang up the company, was told that mine was a special "Rainbow" policy that was not arranged directly by the Legal and General. I think it's called Rainbow because I'm the crock of gold at the end of it.
Anyhoo, after 25 minutes on hold and being cut off, I finally manage to find a person to talk to. He asks if I'd like to cancel the policy. I ask him what he would do in my situation. We both agree to cancel the policy.
I'm not saying which company I used to sort out my new insurance, but apparently I can now take a cuddly toy to the movies with me for free. I'm pleased that I've saved some money, and cross that I've been paying so much over the odds for all these years. I'm now going to carefully examine all my other policies and whatnot to see if I'm being ripped off by any of them too.
It seems that the phrase "valued customer" is now as outdated as ones like "liars don't prosper" and "manners maketh man". Life eh?